Client references

Based in Warwick, Expertek Limited aims to maximise clients’ business by providing sales, marketing, strategy skills and expertise, using its sector skills in IT, telecommunications, electronics, and industrial products. For Dutch software tool company Verum, Expertek subcontracted to Istaris the writing of two white paper case studies and a customer-facing process document.

RVWL Limited, based in Farnham in Surrey, focuses on services that deliver sales success. RVWL enables organisations to sell more effectively by applying tried and tested programmes in three key stages of offer development: Offer Readiness, Offer Enablement and Sales Enablement. Istaris Business Services developed a white paper for Borland Software Corporation, one of RVWL's customers in Association with Solutions for Sales, explaining Borland's Quality Maturity Curve concept to senior executives.

Based in Birmingham, Cultivar Consulting Limited is a business consultancy and marketing services company. Its goal is to help its clients tackle the challenging issues that arise in their business world. Cultivar helps them to develop new ways of managing their business, re-invent their key processes and grow their businesses profitably. In 2009 Cultivar undertook a business strategy project, which resulted in the restructuring of a group of companies under the name of Wathes. Cultivar commissioned Istaris Business Services to produce a comprehensive set of communications materials for the business re-launch and a customer-facing company overview brochure. Cultivar also subcontracted to Istaris Business Services the development of a customer-facing document for Invensys Process Systems, to explain how Invensys planned to support a major liquefied natural gas (LNG) installation over the lifetime of the plant.

Which solution do you need?

• If your or your customer's published customer communication materials still contain language errors (even after checking) .... click here
  
  
• If your or your customer's business negotiations are suffering owing to an insufficient knowledge of Business English .... click here
  
  
• If your or your customer's customer-facing staff have a poor command of the English language .... click here
  
  

In the competitive environment that is today's marketplace, it is not enough simply to have well-designed products and targeted sales channels. It is vital that all companies offering goods and services communicate effectively and consistently with their customers. This is especially true for companies that use indirect channels to reach their customer base.

The istarisBusinessEnglish programme is designed to give your company the skills and confidence it needs to develop customer communications material in the English language.